Privacy policy · latest update: 29 October 2026
Privacy Policy of arcodatahub.com
Welcome to arcodatahub.com's privacy policy. This policy helps you understand what data we collect, why we collect it and what your rights are in relation to it.
Table of contents
- Summary
- Owner and Data Controller
- Type of Data we collect
- Mode and place of processing the Data
- The purposes of processing
- Detailed information on the processing of Personal Data
- Cookie Policy
- Further Information for Users in the European Union
- Additional information about Data collection and processing
- Definitions and legal references
Summary
Data we collect automatically
We automatically collect data from you, for example when you visit arcodatahub.com or download data through the API.
- Usage Data
- Trackers
- service usage statistics
Trusted third parties help us to process it
- CINECA
- Google reCAPTCHA
- unpkg, esm.sh, OpenFreeMap
How we use them
- Hosting and backend infrastructure
- Registration and authentication
- SPAM protection
- Analytics
- Displaying content from external platforms
Data you give to us
We collect the data you give to us, for example when you create an account to access the datasets.
- username
- email address
- password
- first and last name (optional)
Trusted third parties help us to process it
- CINECA
- Purelymail
How we use them
- Registration and authentication
- Contacting the User
- Managing contacts and sending messages
Owner and Data Controller
Fondazione Bruno Kessler (FBK) - Via Santa Croce 77, 38122 Trento, Italy
Owner contact email: privacy@fbk.eu. FBK's Data Protection Officer (DPO) can be reached at the same address.
ArcoDataHub is the Earth data service of the IT4LIA AI Factory, developed and run by FBK.
Type of Data we collect
Among the types of Personal Data that this Website collects, by itself or through third parties, there are:
- Usage Data
- Trackers
- username
- email address
- password
- first and last name (optional)
- API key
- service usage statistics
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, legal, system administration) or external parties (such as third-party technical service providers, hosting providers, IT companies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. The servers of this Website are in Italy.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
In particular, account data and usage statistics are kept while the account is active and in any case no longer than the end of the IT4LIA project. When Users delete their account, its data, API key and daily statistics are deleted at once. Technical metrics of the data gateway are deleted after 365 days and system logs after at most 12 months.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
- Hosting and backend infrastructure
- Registration and authentication
- Contacting the User
- Managing contacts and sending messages
- SPAM protection
- Analytics
- Displaying content from external platforms
Detailed information on the processing of Personal Data
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website.
CINECA
The website, the account database and the datasets are hosted on the cloud infrastructure of CINECA Consorzio Interuniversitario, the lead partner of the IT4LIA AI Factory.
Registration and authentication
By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services.
Direct registration and data access
The User registers by filling out the registration form and providing the Personal Data directly to this Website; FBK generates an API key for the account, with which the User accesses the datasets they subscribed to. The password is stored only as a hash, never in clear text.
Contacting the User · Managing contacts and sending messages
This type of service makes it possible to send email messages to the User.
Purelymail
Service emails (registration confirmation, password reset, notices about the Service) are sent through Purelymail. This Website sends no newsletters and no commercial messages.
SPAM protection
This type of service analyses the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM.
Google reCAPTCHA
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited, active only on the registration page. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Analytics
The services contained in this section enable the Owner to monitor and analyse web traffic. This Website uses no third-party analytics services.
Service usage statistics (self-hosted)
For each day with activity FBK records, per account, the number of requests, the volume of data downloaded and the datasets used. The statistics serve to run the Service and to report on it to the IT4LIA project and its funders, who receive them only in aggregate form.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with it. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
unpkg, esm.sh
Content delivery networks from which the map page loads its JavaScript libraries.
OpenFreeMap
The service from which the map page loads its base map.
Further Information for Users in the European Union
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
The processing described in this document relies on the Owner's legitimate interest in providing the Service and reporting on it (Art. 6(1)(f) GDPR). In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner, or to delete their account themselves from the account's Security page.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority (in Italy, the Garante per la protezione dei dati personali).
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. This Website does not process Personal Data for direct marketing purposes.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users' request, the Owner will inform them about those recipients.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top.
Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
- Personal Data (or Data)
- Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
- Usage Data
- Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the features of the browser and the operating system utilised by the User.
- User
- The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
- Data Subject
- The natural person to whom the Personal Data refers.
- Data Processor (or Processor)
- The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
- Data Controller (or Owner)
- The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
- This Website (or this Application)
- The means by which the Personal Data of the User is collected and processed: the arcodatahub.com portal and the api.arcodatahub.com data API.
- Service
- The service provided by this Website: browsing the catalogue and accessing the datasets.
- European Union (or EU)
- Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
- Cookie
- Cookies are Trackers consisting of small sets of data stored in the User's browser.
- Tracker
- Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User's device.
- Legal information
- This information is provided under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR). This policy relates solely to this Website, if not stated otherwise within this document.